Privacy policy
PRIVACY POLICY
1) INFORMATION ON THE COLLECTION OF PERSONAL DATA AND CONTACT OF THE DATA CONTROLLER
1.1 Thank you for visiting our website and for your interest. Below, we provide information on how your personal data is processed when you use our website. Personal data refers to any information that directly identifies a person.
1.2 The data controller for this website, as defined under the General Data Protection Regulation (GDPR), is Jasmine Bedok. The data controller is the natural or legal person who, alone or jointly, determines the purposes and means of processing personal data.
1.3 For security purposes and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries submitted to the controller), this website uses SSL or TLS encryption. You can identify a secure connection by the "https://" prefix and the padlock icon in your browser's address bar.
2) DATA COLLECTED DURING YOUR VISIT TO OUR WEBSITE
If you use the website for informational purposes only, without registering or submitting any data, we collect only the data that your browser transmits to our server (known as "server log files"). When you access the website, we collect the following data necessary to display the website to you:
- Page visited
- Date and time of the visit
- Amount of data sent in bytes
- Referring page from which you arrived
- Browser used
- Operating system used
- IP address used (sometimes in anonymized form)
This processing is based on our legitimate interest in improving the stability and functionality of the website, in accordance with Article 6(1)(f) of the GDPR. We do not share or use this data for any other purposes. However, we reserve the right to review the logs if there are indications of unlawful use.
3) COOKIES
To make your visit to our website more engaging and to enable certain features, we use cookies — small text files stored on your device. Some are deleted when you close your browser (session cookies), while others remain to recognize your browser on your next visit (persistent cookies).
Cookies collect and process information such as browser data, location, and IP address. Persistent cookies are automatically deleted after a period that varies depending on the cookie.
Some cookies simplify the ordering process (e.g., saving the contents of your shopping cart). Where cookies process personal data, this is done either to fulfil a contract or to protect our legitimate interests in accordance with Article 6(1)(b) and (f) of the GDPR.
We may work with advertising partners who also place cookies on your hard drive (third-party cookies). Where this occurs, we will specifically inform you of the use and the data collected.
You can configure your browser to notify you about cookies, accept or refuse them individually, or block them entirely. Each browser has a help menu with instructions. Useful links for the most common browsers:
- Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
- Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
- Chrome: https://support.google.com/chrome/answer/95647?hl=de&hlrm=en
- Safari: https://support.apple.com/kb/ph21411?locale=de_DE
- Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note that refusing cookies may limit certain features of the website.
4) CONTACT
When you contact us (e.g., via a contact form or email), we collect the personal data provided in the form in order to respond to your inquiry and manage the correspondence. This processing is based on our legitimate interest in responding to your request, in accordance with Article 6(1)(f) of the GDPR. If the contact is intended to enter into a contract, Article 6(1)(b) of the GDPR also applies.
Data will be deleted once the matter has been fully resolved, unless a legal retention obligation applies.
5) DATA PROCESSING FOR ACCOUNT CREATION AND CONTRACT MANAGEMENT
We process the personal data you provide to us for the purpose of entering into a contract or creating an account, in accordance with Article 6(1)(b) of the GDPR. You may delete your account at any time by sending a message to the data controller. We retain data to comply with tax and commercial obligations and delete it once those retention periods have expired, unless you have consented otherwise.
6) USE OF YOUR DATA FOR DIRECT MARKETING
6.1 Newsletter Subscription If you subscribe to our newsletter, we will regularly send you information about our offers. You only need to provide your email address (other information is optional). We use a double opt-in process, meaning we will only send the newsletter after you confirm your subscription via a validation email.
We store your IP address, along with the date and time of subscription, to prevent misuse. You may unsubscribe at any time using the link in the newsletter or by contacting us directly. Upon unsubscribing, your email address will be removed from our system.
6.2 Newsletter Sent to Existing Customers If you provided your email address during a purchase, we may send you offers for similar products without requiring additional consent, based on our legitimate interest in accordance with Article 6(1)(f) of the GDPR. You may opt out at any time by notifying the data controller.
7) DATA PROCESSING FOR ORDER MANAGEMENT
Personal data is shared with shipping companies for delivery purposes and with financial institutions for payment processing, in accordance with Article 6(1)(b) of the GDPR.
8) REVIEW REMINDER
We use your email address to send a one-time reminder to review your order, provided you have given us your express consent. You may withdraw this consent at any time.
9) USE OF SOCIAL NETWORKS: SOCIAL PLUGINS
9.1 Facebook We use Facebook social plugins integrated via HTML links to protect your data, preventing direct contact with Facebook unless you click on them. When clicked, a new window opens for interaction. Facebook is certified under the Privacy Shield framework, ensuring a level of data protection equivalent to that required in Europe. More information: https://www.facebook.com/policy.php
9.2 Google+ Google+ plugins are integrated in a similar manner to protect your data. Google is also certified under the Privacy Shield framework. More information: https://www.google.com/intl/de/policies/privacy/
9.3 Instagram Instagram plugins are integrated via HTML links to protect your data. Instagram is certified under the Privacy Shield framework. More information: https://help.instagram.com/155833707900388/
10) ONLINE MARKETING
10.1 Google DoubleClick
This site uses the online marketing tool DoubleClick, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("DoubleClick").
DoubleClick uses cookies to display relevant ads to users, improve reports on campaign performance, and prevent a user from seeing the same ad multiple times. Using a cookie ID, Google identifies which ads are displayed in which browser, thereby preventing repeated displays. This processing is based on our legitimate interest in optimizing the marketing of our website in accordance with Article 6(1)(f) of the GDPR.
DoubleClick may also record conversions related to ad requests using cookie IDs — for example, when a user sees a DoubleClick ad, then later visits the advertiser's website in the same browser and completes a purchase. According to Google, DoubleClick cookies do not contain personal information.
Due to the marketing tools used, your browser automatically establishes a direct connection with Google's servers. We have no control over the extent or further use of data collected by Google through this tool. To our knowledge: by integrating DoubleClick, Google receives the information that you have accessed the relevant part of our website or clicked on one of our ads. If you are signed in to a Google service, Google may associate your visit with your account. Even if you are not signed in or registered with Google, it is possible that the provider may obtain and store your IP address.
If you wish to opt out of this tracking, you can disable conversion tracking cookies by configuring your browser to block cookies from the domain www.googleadservices.com, or visit https://www.google.de/settings/ads (note that this setting will be reset if you clear your cookies). Alternatively, you can manage your cookie preferences through the Digital Advertising Alliance at www.aboutads.info. You can also configure your browser to notify you about cookie use, allowing you to accept or refuse cookies individually, or block them entirely. Opting out may limit the functionality of our website.
Google LLC, headquartered in the USA, is certified under the EU–US Privacy Shield agreement, ensuring the level of data protection required within the EU.
For more information on DoubleClick by Google's privacy policy, please visit: https://www.google.de/policies/privacy/
10.2 Google AdWords Conversion Tracking
This site uses the online advertising programme Google AdWords and, within that framework, Google Conversion Tracking, operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use Google AdWords to promote our offers on external websites. We are able to assess the success of our advertising campaigns using data from those campaigns. Our goal is to show you relevant ads, make our website more appealing, and ensure fair calculation of advertising costs.
A conversion tracking cookie is set when a user clicks on a Google AdWords ad. Cookies are small text files stored on your computer. They generally expire after 30 days and do not personally identify the user. If the user visits specific pages on our website while the cookie is active, both Google and we can recognize that the user clicked on the ad and was redirected to that page. Each Google AdWords customer receives a different cookie, which cannot be tracked across other customers' websites. The information collected via the cookie is used to generate conversion statistics for customers who have opted into tracking, showing how many users clicked on the ad and were redirected — without revealing any personal data.
If you do not wish to participate in tracking, you can opt out by configuring your browser to block the Google Conversion Tracking cookie. You will then not be included in the statistics. We use Google AdWords based on our legitimate interest in targeted advertising in accordance with Article 6(1)(f) of the GDPR.
Google LLC is certified under the EU–US Privacy Shield agreement.
For more information on Google's privacy policy, please visit: https://www.google.de/policies/privacy/
You can permanently disable advertising cookies through your browser settings or by downloading the browser plugin available at: https://www.google.com/settings/ads/plugin?hl=de
Please note that disabling cookies may limit certain features of the website.
11) WEB ANALYTICS SERVICES
Google (Universal) Analytics
This site uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies," which are text files stored on your computer that enable analysis of your use of the website. The information generated by the cookie about your use of the website (including your abbreviated IP address) is generally transmitted to a Google server in the USA and stored there.
This website uses Google Analytics with the "_anonymizeIp()" extension, which anonymizes your IP address by truncation, preventing direct association with any individual. The IP address is truncated within the EU and other countries in the European Economic Area before being transmitted. In exceptional cases, the full IP address is sent and truncated there. This operation is based on our legitimate interest in the statistical analysis of user behaviour for optimization and marketing purposes, in accordance with Article 6(1)(f) of the GDPR.
Google uses this information to evaluate your use of the website, compile reports on website activity, and provide other related services. The IP address transmitted is not combined with any other data held by Google.
You can prevent the storage of cookies by adjusting your browser settings, but this may affect the full functionality of the website. You can also prevent the collection and processing of data generated by the cookie relating to your use of the website (including your IP address) by downloading the browser plugin available at: https://tools.google.com/dlpage/gaoptout?hl=de
Alternatively, for mobile browsers, click the link below to set an opt-out cookie that will prevent future data collection on the current browser and domain (this cookie must be reset after clearing your cookies): [Disable Google Analytics]
Google LLC is certified under the EU–US Privacy Shield agreement.
This website also uses Google Analytics for cross-device analysis with the User ID feature, which assigns a unique, anonymous, and persistent ID to users in order to associate interactions across different devices and sessions. The User ID does not contain personal data and does not transmit any to Google. You can revoke this collection and storage for the future by disabling Google Analytics on all your devices — for example, in another browser or on a mobile device — using the plugin mentioned above or by clicking the link to set the opt-out cookie.
For more information on Universal Analytics, please visit: https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376
12) RETARGETING / REMARKETING / RECOMMENDATION ADVERTISING
Facebook Custom Audience via Pixel
This site uses the "Facebook Pixel" from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). With your express consent, user behaviour may be tracked after users view or click on a Facebook ad. This enables us to assess the effectiveness of ads for statistical and market research purposes and to optimize future campaigns.
The data collected is anonymous to us, meaning we cannot directly identify users. However, Facebook stores and processes this data, and may link it to your profile for its own advertising purposes, in accordance with Facebook's data use policy (https://www.facebook.com/about/privacy/).
You can allow or block the display of Facebook ads and ads from partners, both on and off Facebook. To do so, you may accept or refuse cookies on your computer — a process that only occurs with your express consent in accordance with Article 6(1)(a) of the GDPR. Consent may only be given by users who are 13 years of age or older; if you are a minor, please seek authorization from a parent or guardian.
Facebook Inc. is certified under the EU–US Privacy Shield agreement.
To disable cookies, configure your browser to block or delete cookies, keeping in mind that this may limit certain features. You can also disable third-party cookies such as those from Facebook at: https://www.aboutads.info/choices/
Google AdWords Remarketing
Our website uses Google AdWords Remarketing to advertise this website in Google search results and on third-party websites. The provider is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). To do this, Google sets a cookie in your browser that creates a pseudonymous ID based on the pages you have visited, enabling interest-based advertising. This processing is based on our legitimate interest in optimized marketing in accordance with Article 6(1)(f) of the GDPR.
In addition, if you have given consent, your browsing and app history may be linked to your Google account to personalize the ads you see across the web. If you are signed in during your visit, Google combines your data with Google Analytics to create target audience lists for cross-device remarketing, temporarily linking personal data for advertising purposes.
If you wish to block the use of cookies, configure your browser to disable them. You can also manage your advertising preferences at: https://adssettings.google.com/authenticated
For more information on Google's privacy policy and remarketing, please visit: https://www.google.de/policies/privacy/ and https://services.google.com/sitestats/de.html
13) EMBEDDING THIRD-PARTY WEBSITES AND SERVICES
This website uses third-party components (plugins, images, videos, etc.) to make the site more engaging and efficient. Whenever a page containing embedded content is accessed, your browser connects to the third party's server to load the data. As a result, third parties receive the information that your IP address has visited our website, even if you are not registered on the third party's website. If you are logged in to the third party's website, they may associate your visit with your user profile.
Examples of embedded services:
- Google Fonts (for web fonts)
- YouTube and Vimeo (for videos)
- Facebook, Twitter, Instagram (for buttons and widgets)
- Google Maps (for interactive maps)
- Font Awesome (icons)
- Other external services for multimedia content
The use of these services is based on our legitimate interest in providing a functional and visually appealing website, in accordance with Article 6(1)(f) of the GDPR. Where required by law, consent is requested before activation.
14) YOUR RIGHTS AND OUR OBLIGATIONS
You have the following rights with respect to your stored personal data:
- Right of access: You may request information about the data we hold about you.
- Right of rectification: You may request the correction of inaccurate data.
- Right of erasure ("right to be forgotten"): You may request the deletion of your data, provided there is no legal obligation to retain it.
- Right to restriction of processing: You may request that the use of your data be restricted.
- Right to object: You may object to the processing of your data on personal grounds.
- Right to data portability: You may request the transfer of your data to another data controller.
- Right to withdraw previously given consent.
- Right to lodge a complaint with a supervisory authority.
If you wish to exercise any of these rights, please contact us at the email address provided.